Check out our Frequently Asked Questions below. If you still need help, please contact us.
Munchoes FAQ
HOW DO I KNOW HOW MANY APPLES TO ORDER BASED ON MY GUEST COUNT?
When deciding on how many apples to buy for your upcoming event, we recommend 5 APPLES to every 10-11 GUESTS — this gives each guest roughly 4 APPLE SLICES EACH.
ARE THERE ANY GLUTEN FREE/SUGAR FREE OPTIONS?
All of our gourmet caramel apples contain gluten free caramel and chocolate. There are a few apples that contain specialty toppings that do include gluten. If you need further assistance in this regard, please contact us and we will try to answer any of your questions.
DO YOU SHIP YOUR PRODUCTS ANYWHERE?
We offer shipping across the UNITED STATES.
CAN I REQUEST APPLES WITH A CERTAIN THEME OR DESIGN?
At this time, we DO NOT offer CUSTOM-THEMED APPLES. However, during the holiday season, we feature exclusive holiday-themed apples available for a limited time so be sure to check back at Halloween, Thanksgiving, Christmas, etc.
WHAT IS YOUR MOST POPULAR ITEM?
We’re famous for our GOURMET CARAMEL APPLES, but our journey began with our irresistible COOKIE SANDWICH IN A JAR. Whichever treat you choose, you cannot go wrong, y'all.
CAN I RESERVE ITEMS FOR LOCAL PICKUP?
Yes! At checkout, you may select LOCAL PICKUP at our commercial kitchen located in El Campo, TX. We will send you a message when your order is ready to be picked up and ready to eat.
Depending on the time of year and excluding our busy holiday seasons, we can have your order ready in 1-3 BUSINESS DAYS.
WHAT IS THE BEST WAY TO CONTACT FOR YOUR SUPPORT OR TO INQUIRE?
For any questions and or concerns, please reach out through our CONTACT PAGE or contact us directly at munchoes.tx@gmail.com!
WHAT IF I NEED TO CANCEL AN ORDER?
If you are needing to cancel your order, please contact us immediately at munchoes.tx@gmail.com!
While we understand that life is unpredictable, please note that once your order is prepared for pickup or you've received a shipping confirmation, cancellations cannot be processed. Each of our products is made fresh and crafted just for YOU.